Refund Policy

Last Updated: June 13, 2026

At ClipsyLab, we want you to be completely satisfied with your purchase. If you are not satisfied with Clipsy Pro, we offer a straightforward refund process based on the criteria below.

1. Eligibility Criteria

You are eligible for a full refund if you meet all of the following conditions:

• You request the refund within 14 days of your original purchase.
• You have experienced technical issues that our support team is unable to resolve after you have contacted them.
• You have not violated our Terms of Service or engaged in fraudulent activity.

2. Subscriptions and Renewals

For recurring subscriptions, you can cancel at any time to prevent future charges. Refunds are not provided for partial billing periods unless you cancel within the initial 14-day window of your very first subscription purchase.

3. How to Request a Refund

To request a refund, please contact our support team at support@clipsylab.com and provide the following details:

• The email address associated with your Clipsy account.
• Your order number or receipt.
• A brief explanation of why you are requesting a refund and details of the issue you are facing.

4. Processing Time

Once your refund request is reviewed and approved, it will be processed immediately on our end. However, please note that it may take 5-10 business days for the funds to officially appear on your original payment method, depending entirely on your bank or credit card provider.

5. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page and are effective immediately upon posting.